Order Status

Order Status

Your order will be placed immediately and your credit card purchase will be authorised in real-time. Please write down your order number for future reference. If you have questions about your order status, we’ll be able to assist you more quickly if you have this number on hand.

We’ll also send a confirmation message that summarises your order. When we ship your order, we’ll notify you by email.

When you place an order with PerfectPetzzz.com.au, we get the order fulfillment process moving right away. So if you need to change or cancel an order, please contact us by email – info@perfectpetzzz.com.au . When you email, be sure include your order number.

Please keep in mind that we can’t cancel or change an order once it has entered the shipping process, which will occur a few hours after you place your order. That’s why it’s important to contact us by phone right away — before we start to process your order.